Privacy Policy
How we collect, use, and fiercely protect your family's personal and medical information.
Last Updated: August 2026
At Calming Care Services ("we," "us," or "our"), your privacy and the confidentiality of your health information are our highest priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our Private Home Care Provider services in the State of Georgia.
1. Information We Collect
To provide you with the highest standard of care, we may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and emergency contact details.
- Health & Medical Information: Medical history, physical conditions, medication lists, physician details, and daily care requirements necessary to create and execute your customized care plan.
- Financial Information: Billing address, payment details, and insurance information required to process payments for our services.
2. How We Use Your Information
We use the information we collect strictly to facilitate and improve your care experience:
- To assess, plan, and deliver personalized home care services.
- To match clients with the most suitable and compatible caregivers.
- To communicate with family members, authorized representatives, and healthcare professionals.
- To comply with Georgia state licensing requirements and other legal obligations.
3. HIPAA and Health Information Privacy
As a healthcare provider, we are committed to maintaining the privacy of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Georgia state laws. We will not disclose your PHI to third parties without your explicit written authorization, except as required for treatment, payment, or healthcare operations.
4. Data Security
We implement robust administrative, physical, and technical safeguards to protect your personal and medical data from unauthorized access, alteration, or disclosure. All digital records are stored securely, and our staff receives ongoing training on data privacy protocols.
5. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only with trusted third parties (such as specialized medical professionals or billing processors) strictly for the purpose of providing your care, and only when those parties are bound by strict confidentiality agreements.
6. Your Rights
You have the right to:
- Request a copy of your personal and health records.
- Request corrections to any inaccurate information.
- Withdraw your consent for certain types of data processing (subject to legal and operational restrictions).
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact our administrative team: